Formerly Pen Central Ltd
UK Customers can order online, by post, by email email@example.com or by telephone 07952 368879
Overseas Customers please contact us for more information
UK: Delivery is free on all orders regardless of value
Channel Islands and Overseas: Additional delivery costs will be charged to the customer. For an exact quotation please contact us.
Private Customers: orders can be made online and payment with a debit/credit card or a PayPal account
Schools and other Institutions: You are able to order online for your school if you have the authority to do so. We also accept either telephone orders or official order forms by post. Use the contact us if you require a 30 day invoice
Cheques should be made payable to Pen Central Ltd
Online payments are handled by PayPal, payable in your choice of currency
VAT is charged at 20%
VAT Registration Number 196373665
We will email you to inform you that goods have been dispatched.
Should you wish to return goods for a refund please use the contact us or email
firstname.lastname@example.org to inform us before returning.
If a product is defective, we need to be informed within 14 days of receipt. We will replace it free of charge and make arrangements regarding the return of the defective item at our cost.
As the consumer you have the right to cancel your order within seven days of receipt of the goods
If a product is not suitable for your needs or no longer required we offer a full refund but return costs will be at your expense.
Primary Products Ltd
Registered in England and Wales: Company registration number 09193226
Registered office: 1 East Fen Drove, Soham, Cambridgeshire, CB7 5JL